First impressions are everything! As a Room Attendant with Graves Hospitality you have the opportunity to create lasting memories for every guest, ensuring guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return.
Position Information: The Guest Service Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.
The Front Desk Supervisor assists the Front Office Manager in administering front office functions and supervising staff. Directs and works with team members to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
We are looking for an excellent team player with strong organizational skills to join our stewarding team. Knowledge of hotel operations would be a great asset to the success of this individual. You have a strong internal drive to succeed and can work independently to manage your busy day. Our top candidate will have the ability to perform heavy lifting, be on their feet for long periods of time, and be able to make quick decisions while maintaining an efficient and safe workplace. Tasks include washing all China, cutlery, glassware, keeping all stewarding areas clean and organized. You will utilize proper handling of all table wares to reduce breakage and respect the safe use of all chemicals.
