Compensation: Up to $23.00 per hour

Join Our Team as a Night Audit Supervisor (Overnight) at InterContinental Minneapolis-St. Paul Airport

Are you a passionate leader who thrives on delivering exceptional guest service, even during the late hours of the night? We are looking for a dynamic individual to lead our overnight team and ensure a seamless guest experience. Reporting to the Front Office Manager, this role requires a results-driven, outgoing, and enthusiastic leader committed to exceeding the needs and expectations of our guests and colleagues.

Key Responsibilities:

• Provide professional, engaging, and friendly service at all times
• Lead the overnight Front Office team in the absence of department Managers
• Handle guest concerns with professionalism and prompt resolution
• Mentor and coach team members for personal and professional development
• Execute night audit functions and manage check-in/check-out procedures
• Maximize revenue through upselling strategies and walk-in initiatives

Qualifications:

• Minimum of 2 years of Front Office or Night Audit leadership experience
• Passionate about delivering exceptional service
• Proven ability to lead, motivate, and develop a team
• Strong guest service orientation
• Highly motivated, organized, and results-oriented
• Excellent communication and interpersonal skills
• Comprehensive knowledge of Front Office operations, policies, and procedures
• Prefer operational knowledge of Opera

Don't miss this exciting opportunity to join a team dedicated to providing outstanding guest experiences. Apply now and take your career to new heights at InterContinental Minneapolis-St. Paul Airport.